Privacy Policy

Effective Date: March 9, 2026

Whaling City Lawns (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Whaling City Lawns.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Property address
Service requests or project details
Appointment or scheduling information
Payment-related information when applicable

Information may be collected when you:

Submit a contact or quote request form
Call, text, or email us
Schedule services
Interact with our website

How We Use Your Information

We use collected information to:

Respond to inquiries and provide estimates
Schedule and manage lawn care services
Send appointment reminders or service updates
Process payments and maintain billing records
Improve customer service and website functionality
Maintain internal business records

We only collect information reasonably necessary to operate our business and provide requested services.

Communications Consent

By submitting your contact information through our website or contacting Whaling City Lawns directly, you consent to receive communications related to your inquiry or services, including:

Phone calls
Text messages
Emails

Standard message and data rates may apply.

You may request to stop non-essential communications at any time.

Payment Information

If payment information is collected, payments are processed through secure third-party payment providers. Whaling City Lawns does not store full credit card information directly on our website servers.

A valid payment method may be required for recurring or scheduled services.

Third-Party Services

Our website and business operations may use trusted third-party providers for:

Website hosting
Contact forms
Payment processing
Scheduling and invoicing
Analytics or website performance tracking

These providers may have access to limited information only as necessary to perform their services.

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

Cookies & Website Analytics

Our website may use cookies or similar technologies to:

Improve website performance
Analyze visitor traffic
Enhance user experience

You may disable cookies through your browser settings; however, some website functionality may be affected.

Data Security

Whaling City Lawns takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services
Maintain business and tax records
Resolve disputes
Comply with legal obligations

Your Rights

You may request to:

Access the personal information we maintain about you
Correct inaccurate information
Request deletion of your information where applicable

To make a privacy-related request, contact us using the information below.

Children’s Privacy

Our services and website are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

Whaling City Lawns may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Information

Whaling City Lawns
New Bedford
Phone: (508) 538-1715